What is Frictionless Guest App?
Frictionless Guest App is a browser-based digital concierge app designed for inns, B&Bs, boutique properties, and independent lodging providers. It helps guests access important stay information, property details, frequently asked questions, and curated local recommendations from one convenient digital resource. The platform gives lodging providers a simple way to organize guest information and recommendations while helping reduce repetitive questions and unnecessary calls. Guests can access the app through their browser without downloading a traditional mobile app, making it easier to use before and during their stay. Frictionless Guest App is built to support a smoother guest experience while giving innkeepers and lodging teams more control over the information they share with guests.
